Post-call transcript scoring

Stop losing warm deals to the 2-hour CRM gap. Send call transcripts to EchoStack and get structured qualification while the conversation is still fresh.

Outcome

input_type: "transcript" with turn-based JSON → status, extracted fields, suggested next_action → your stack updates HubSpot priority, books Calendly, or pings Slack.

Flow

Call ends (Gong / Fireflies / dialer webhook)
  → EchoStack Evaluate (BANT or MEDDIC playbook)
  → Rep queue / CRM stage / meeting link

Example transcript input

{
  "input_type": "transcript",
  "input": [
    { "role": "user", "content": "We're evaluating tools for our SDR team, about 40 reps." },
    { "role": "assistant", "content": "What's your timeline?" },
    { "role": "user", "content": "Need something live before Q3 board review. I sign off on sales tech under $50k." }
  ],
  "options": { "request_next_action": true }
}

Dashboard test

Deploy a playbook in app.getechostack.com, paste a transcript in Test evaluation, then promote the same deployment secret to production webhooks.

Related guides

• Eval API quickstart
• Inbound lead qualification
• n8n integration

Design partners

Post-call is a common design partner workflow. Apply if you can run eval on real transcripts for 4–6 weeks.